Truemed is a payment platform that enables qualified customers to use their HSA (Health Savings Account) or FSA (Flexible Spending Account) funds on eligible health and wellness products.

Truemed partners with a network of independent, licensed clinicians who review customer health information and issue a Letter of Medical Necessity (LMN) when a purchase qualifies.

A Letter of Medical Necessity (LMN) is a document issued by an independent, licensed clinician confirming that a purchase is medically necessary for a diagnosed health condition. The IRS requires this documentation for HSA/FSA funds to be used on health and wellness products.

Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) are tax-advantaged accounts that let you use pre-tax dollars on eligible health and wellness expenses.

If you’re unsure whether you have one, check with your employer or benefits provider.

HSA and FSA accounts hold pre-tax dollars. When customers pay with these funds, they effectively save their income tax rate on the purchase. Qualified customers save an average of 30%* compared to paying with after-tax income.

This is not a discount on your product’s price. The customer pays full price. The savings come from using money that was never taxed.

There are a few reasons why Truemed may not appear during checkout:

• Your cart may contain products that are not eligible
• Truemed cannot be combined with teacher discounts
• Try logging into your account or using guest checkout instead

If you continue experiencing issues, please contact us for assistance

After completing your purchase, you’ll pay using a regular credit or debit card and then receive a link to complete a short clinical intake form.

If you qualify, Truemed will issue a Letter of Medical Necessity (LMN) along with your receipt.

You can then submit these documents to your HSA/FSA administrator for reimbursement.

If you need help, Truemed’s support team is available at support@truemed.com.