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International Sales & Shipping Policies
We are pleased to be able to sell and ship our products worldwide. We have partnered with Interpay to fulfill all orders outside the United States. As such, please contact Interpay for all questions regarding payment, duty and tax, shipping, order status, tracking information and delivery of orders outside the United States.
Interpay International Checkout Benefits
- View product prices and totals in your own currency
- Choose whether or not to prepay duty and taxes to receive a guaranteed landed cost
- Multiple shipping options
- No subscription, no signup fees
Placing an International Order
- Add the items you wish to purchase to the shopping Cart
- Click the "International / Outside the U.S. Checkout" button
- Complete the purchase with the iGlobal Stores checkout
Upon completion of the checkout, please contact Interpay for questions and concerns regarding international shipping, billing, customs, duties, taxes and shipment tracking numbers.
Payment Methods Accepted
- American Express
Prepaying Duty & Taxes / Guaranteed Landed Cost
In many cases, you'll be given the opportunity to prepay your duties and taxes for your order. Doing this allows you to pay for your entire order upon checkout with a guarantee that you won't be charged any VAT, duty, taxes or other shipping or customs related fees after your order is complete. Depending on your country and your order value, your order may already be under the deminimus value (the minimum amount at which local taxes are required). In such cases, no duty or tax fees are assessed.
International orders may be shipped via any of the major carriers such as UPS, DHL, FedEx or Post. In order to facilitate the order process, you'll be given two or more shipping options based on the amount of time the order will take to arrive. Please note that all delivery times are listed in business days (Monday through Friday) so you'll want to take this into consideration when selecting your shipping method. Most shipping carriers do not ship on major holidays.
To Track Your Order
- Upon completion of your order, you'll receive an email confirmation from Interpay / iGlobal Stores with order information
- An additional email will be sent once your order ships. This email will contain delivery and tracking information.
- At any time you can visit www.iglobalstores.com and click the "Track a Package" link
If you need to return an order from outside the United States, please contact Interpay to make arrangements.
About Your Billing Statement
Please be aware that because your payment is being processed through Interpay, your credit card or bank statement will reflect a charge from Interpay.
Interpay Contact Information
Mailing Address: 2855 South 1030 West, Salt Lake City, Utah 84119
Phone: See table below
|International Phone Numbers for Interpay|
|U.S. & Canada: